The best way is to BE POSITIVE!!! Easier said than done, I know, but a positive atmosphere breeds more positive comments. If someone starts to gossip to you or in front of you, call them on it! Be kind, but make it clear that negative comments are SO detrimental to the group, and create an environment of mistrust. If someone has something going on that's really worth criticizing behind her back, then the focus should be on finding a loving way to let her know and get her back on track to REALIZING HER POTENTIAL!!!
TFJ
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