Quote:
Originally posted by James
In fast food these people are making slightly above minimum wage, not much incentive to be nice or to excel in customer service.
ZTAngel, I find myself doing the same things at times. If I wait to long I'll go looking for the manager and ask him whether they want to actually Greet Me . . . and sometimes I'll leave after politely making my point.
|
I want to start this out by saying that I work at McDonald's and I do so 6 mornings out of 7 at 5am before I have to go to class for the day. I understand that these people are not getting paid much, however, there is an important point which I would like to make.
This is that, when you are friendly and courteous to your customers, they will be friendly and courteous to you back. There are always a few bad apples, but in general people appreciate a smiling cheerful McDonald's employee(especially at 6am when no sane person is cheerful.
It goes back to the golden rule that we all learned about when we were in kindergarten-we all need to treat other people the way that we want to be treated and this applies to work as well as play. You may not get paid much, but if you are nice to people, they will be nicer to you as well and it makes your job so much easier that sometimes you can even forget that you're only getting paid 5.15.