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I agree that the not asking for ID is a HUGE red flag, especially with infants since they cannot verbalize if they know the person or not. I worked at a daycare my last two years in highschool (in the infant room) and during the summers when I was home from college. I now sub for the daycare. The daycare i work at normally does not hire anyone under 18 since they cannot be in a room by themselves according to GA law. I was a RARE exception, in fact I believe I'm the only person under 18 the daycare has ever hired.
We IDed anyone we do not know, even if the kid calls them "gramma" or "grandpa" or whatever. You can never be too careful.
Definitely speak with the director since you are not satisfied. I know she would want to hear your concerns. If you still are not satisfied, find a new daycare for Max that you all can be happy with. Unfortunately good daycares are hard to find.
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