Definitely contact your county's health department. When I was in college, the school made a 2 foot round hole in my bathroom ceiling so that they could fix something. After it was fixed, the hole remained for about a month despite repeated attempts on our part to have them fix it.
I made one call to the county health department, and the hole was fixed within 2 days.
The squeaky wheel, and all that.
Good luck!
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I ♥ Delta Zeta ~ Proud Mom of an Omega Phi Alpha and a Phi Mu
"I just don't want people to go around thinking I'm the kind of person who doesn't believe in God or voted for Kerry." - Honeychile
Hail to Pitt!
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