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Out of curiosity, is it known how much of the chapter actually knew what was going on during and after the crisis? It has been my experience (as an active and as an alum) that what exec may know, the general chapter may not. And because turnover is comparatively fast, the chapter may "forget" because it's been 2 or 3 years and the people who were involved the last time aren't there anymore, and the not-so-shiny parts of chapter history have not been handed down.
I do think that the chapter will return to it's pre-crisis state at some point, but it happens for a lot of different reasons - because of a lack of education/knowledge or because they have the wrong attitude toward the situation or even because no follow-up plan was actually implemented. We as advisors/active alums/house corp have longer memories because we are there longer, we can appreciate better what's at risk, we are more cognizant of liability, etc., etc.
It's not easy to be an advisor, and certainly it makes it tougher when the chapter doesn't appreciate you, but often they simply don't know. When they become informed and stay informed, their appreciation of the advisors seems to go up (for the most part).
My chapter didn't appreciate the advisors and several nearly quit until it became apparent that the chapter didn't understand why the advisors were pushing for certain changes. Once everyone knew what was going on, or at least the important parts of what was going on, the chapter appreciated the advisors more, and they made the changes that needed to be made - though sometimes their approach was different than the approach the advisors would have taken, they still got the job done. And because everyone in the chapter knows and the history is (eventually) passed down, the advisors continue to be appreciated.
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