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Sorry to hear you're having such a poor experience!
I do think that you should post the name of the company in this thread so that people know your experience. When you're dealing in business you have to accept the criticisms, especially when you treat customers poorly.
What they said to you is entirely unacceptable. There's no production line, this isn't a "real" company and it's also not licensed, btw, by any group to make paraphenelia.
That's total, utter, BS, and you should file for a paypal refund.
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Yes, I will judge you for your tackiness.
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