I am not particularly fond of Blockbuster right now, because of an incident that happened with me.
My brother rented a DVD from the local store. I returned it that Monday by Noon. No problem. Three weeks later, I get that annoying card saying that I didn't return the DVD and that I owe the company money. That evening, I go to the store and explain my situation. The clerk left a note for the manager saying that they couldn't find the DVD in stock at the store.
The next week, I rent two other DVDs and returned them without problem. After returning them, I get another card from Blockbuster saying that they're charging my credit card thirty two dollars for the missing DVD.
I call the store and apparently they have found the missing DVD. I just need to come down to the store and they will refund my money. I went down and they did just that.
That incident has made me bitter about the company, and that particular store. I will be driving the 15 extra minutes to the other Blockbuster store.
