Tom, thanks for being a great volunteer and providing this resource to the LCA community! As you can see I did manage to find it..
What Tom is refering to in his previous post is the Joseph T. Charles Mentor Leadership Program, which is a fantastic opportunity for alumni to get involved and directly impact the fraternal experience for one or many active members.
Through the program, active members are matched up with alumni from their profession/career of choice and location. Once a connection is made, it is expected that alumni mentors will be a resource to answer our active member's questions and to provide guidance, just as your big brother did when you joined this fraternity.
The program is an excellent way to help contribute to the growth of our fraternity, without a substantial time or financial contribution. I encourage all active members with career questions, and alumni members to apply - it takes less than two minutes!
For more information go to:
http://www.lambdachi.org/mentoring/
Thanks to all of you for reading this long (first) post, and to all the comments about IHQ... we all get fustrated sometime because we want to see this fraternity be the best that it can be, but we *do* need to remember that for everyone at IHQ, it is strictly a labor of love. They are forced to find innovative ways to do more and more with less resources, and for that they should be commended.