Thread: Open Letter V
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  #11  
Old 11-22-2004, 11:10 AM
Ideal08 Ideal08 is offline
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Join Date: Nov 2000
Location: In a whole 'nother world
Posts: 5,283
FedEx call center representatives:

1) If you don't like your job, quit.

2) Don't get mad when I take YOUR tone with you. You started it. It's 9 o'clock in the friggin' morning. I'm not a morning person. Don't dish it out if you can't take it.

3) Don't assume some things are self-explanatory. Some things are new to some companies. We don't know everything about FedEx; that's your job. Educate the customer, don't get an attitude.

4) If someone doesn't call me about that package, there is going to be a serious problem.

5) Clearly, it's not that deep. The FedEx Express guy gets the packages out of the drop box. He realizes one of them is actually FedEx Ground. Sooooooo, he has to go back to base, and I'm sure he dropped off that package with FedEx Groud. Soooooooo, where is it????

6) HC what's going to happen is CutiePie FedEx is going to have to hear about this, and it's clearly not even his fault. Either that or my sales guy. But clearly, someone is going to find that package and deliver it.

7) How is it that some home deliveries can go FedEx express and some have to go Ground? WTF? How am I supposed to know which goes where when? See #3.

8) I'm trying to have a good Monday, but y'all bamas are makin' it hella hard.