Sig, I think that is true. I am like that too. When I wait in line I am in no hurry and I actually appreciate it even if the employee messes up but they apologize, because I know they try sooo hard to do everything right. when I wait and the person ahead of me is being a bitch to the employee I feel real bad and I could totally relate. Well, experience is always the best teacher.
I hate it (sorry, I just have so many rants about my job, but all in all I love it and i I still keep coming back during breaks lol

)when people mention Hollywood Video to me. Like I know they give u the option to pay your late fees now or later, but in Blockbuster ya gotta pay your late fees first! GRRRR if you're gonna be like that why don't you take your ass to hollywood? And no sir, I don't make the rules, I only follow what corporate tells me to do. And here you gotta pay your late fees first.
juniorgrrl LOL. that is right. I have to admit I've done that myself (put a customer on hold and tell them ya dont have it). I also just hate it when people think they could describe something to you and think that since you work there, you know what it is. Especially old ladies looking for a realllly old movie, and they get mad and tell you "you dont deserve to work here" No, I haven't seen every movie made in the world and if u dont know the title, i cant look it up for you.