i used to work at Dairy Queen, and just like everywhere else, people were jerks. What I hated most was when people would order something special, and then say, "make sure they make that right" one time a guy said that, and one of the managers was running the cash register. she turns around and relays the message, so real loud i say, "Ohhhhh, you want me to make it the way it says on the screen, and not just throw whatever i want on it" laying on the sarcasm REAL thick. the dude just gives me the evil eye, says something to her about my attitude, so i just smile at him and make his food.
There was one couple that would always order regular hamburgers, and then bring them back and say they ordered them loaded, so they could get it free. one lady would get her food, pay with a 5 or whatever, and then come back and claim to pay with a 20. she would also sit in the dining room until it got cold, and then complain because it was cold. and she stole toilet paper. one lady would order ice cream and take it home, and then call back 20 min. later and complain that it was melted, or that it was made wrong. she did this about 5 times, without ever checking it in the restaurant, or bringing it back in. finally she was asked never to come back.
one year, at 4th of july, the owner had his 11 year old son in the parking lot asking people not to park there and walk to the school to watch fireworks, that the parking lot was for customers. one lady brushed him off and did it anyway, so the owner called a tow truck. she was very pissed when she came back about 2 hours later, and when the owner explained why he did it, she says, "well i was going to buy something after the fireworks, but not now. and i'm going to tell all my friends never to come back" he told her fairly well, and basically don't let the door hit you on the @$$ on the way out.
i liked my job at DQ, but you couldn't pay me enough to work fast food EVER again
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Steve Corbin
Lambda Chi Alpha
Theta Kappa Chapter
Rose-Hulman Inst. of Tech.
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