Russ, the hammer hit the nail on the head.
While LXA has I think the largest staff at IHQ and ELCs touring the country to make visits, it is still a tight situation.
It is very exasperating for not only the Active Chapter but the IHQ staff when things go sour.
The point is, that Chapters of respective Greek Organizations are expected to follow the Covenets of said Organizations.
When that doesnt happen is when not only the Chapter, The Organization, but, all of GreekDom that get harmed!
While, We have more resources, in may cases, it is not enough.
Many more Organizations have less so it makes it even harder.
So, the onus falls many times on the Chapters them selfs.
Check out other Greeks Web Sites and see what staff they have. It is somewhat eye opening.