Quote:
Originally posted by DeltaBetaBaby
In the manager's defense, if an area is designated as "Employees Only," the company's insurance does not cover anything that may happen to a non-employee in that area. With the amount of litigation that takes place today in our country, the manager can't risk breaking a company policy.
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Yes, very true. I've worked in several different retail establishments where bathrooms were for "Employees Only" for the very reason of insurance purposes. I use to have women come into the store and ask if there little 4-year-old could use the bathroom. After explaining that for insurance purposes we couldn't allow it, they would whine that the public bathrooms in the food court (which were right across from our store) were not clean enough for their little one. Give me a break.
But, I have to say that Old Navy is wrong in this situation. After showing the card which explained her disease, I believe that the manager made a very poor decision. I'm shocked that this manager is still working there. I'm guessing that now that the store has gone public this manager won't be there much longer.