ISUKappa, the chapter and/or your chapter or regional recruitment advisor may want to check the Green Book on this issue. It appears to be related to an NPC Unanimous Agreement issue. You can view what I believe is the relevant Unanimous Agreement in the "Policies" section on the NPC web site -- scroll down until you come to the bold heading beginning with Roman numeral III. I think it's the third paragraph under that heading.
NPC site:
http://www.npcwomen.org
I wonder if the Greek Life person is looking at it as "there's nothing to keep her from going through recruitment." That might, I suppose, be the case, if the requirements for going through recruitment are basically enrollment, a certain GPA, and whatever else the school and Panhellenic have established.
However,
IF I'm reading that Unanimous Agreement excerpt correcly, the woman in question can't be bid by another NPC sorority on her campus until one calendar year from when she got her bid. But don't take my word for it; check it out with a real authority, please.