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Yah, I tried that unfortunately I was on hold forever and I don't have time for that with 15 other clients to see. I faxed letters over to all of the billing departments which I think can work too if they put them in the client's file. It just so aggravating that they can see that the client had a lapse in Medicaid but they bombard them with bills they know they won't be able to pay anyways. DUH!!!!!! It's a waste of trees if you ask me.
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