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I don't know, but I definitely know where you're coming from. We have pretty much abandoned the phone chain for emergency purposes in favor of emails. This results, almost EVERY time, in someone showing up at the wrong place/time/etc. because they didn't check their email 5 minutes before they left the house. It can be frustrating.
I will say that I am a big contributor to this problem. I dislike talking on the telephone and if I can ask people questions through email/IM, I will definitely do so. On the phone, you have to do so much small talk, whereas email lets you get to the point quickly. But with FRIENDS, inviting them places, etc... I still think the phone is the way to go, because of the exact reasons you've mentioned.
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phi mu
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