I remember during recruitment we were discussing what to say if a PNM asked us this and I remember one of my sisters said, "Nothing! I love everything about my chapter!"
Looking at things currently I would love if there were more opportunities for leadership training for members who aren't the presidents of their chapters. We have Leadership Academy and lots of really cool Values programming through the Leading/Living With Values program, but I'd really like to see more of these academies for those who aren't on exec. That way more actives could be ready for leadership!