Quote:
Originally posted by cutiepatootie
i just wish there was a way to get online without having a provider to just check yahoo mail. i have AOL and i am getting sick of t he fee's when i just want to log onto to just check email on yahoo
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You know, there are other fee schedules available from them. You can get as few as 2 hours a month, I think. It might be worth calling about. If you throw a fit and threaten to leave, they come out of the woodwork with other price packages just to keep you as a customer... I've even gotten a free month from them just for not cancelling. From what I understand, the cancellation dept. has "incentives" they can use to make "saves."
It's kind of like Dell. If you call in with a customer service problem, the rep. can give you up to $150 worth of products from Dell. If you order a computer from them, call in the 1st 30 days threatening to send it back and the special dept. (that's set up just to try and keep you from doing a return) is authorized to give you more than that. -- Useless info from a former Dell employee (myself)