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I would suggest emailing customer service at EBay. They were really good at responding to my inquirey about two months ago. I think the website actually says that someone will return your email in 24-48 hours (longest 72 I believe) and they do.
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"Courage is not the absence of fear, but the capacity to act despite our fears" John McCain
No one can make you feel inferior without your consent." Eleanor Roosevelt
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