Kudos to Pi Phi for a pro-active and positive solution to this issue!
33girl - I think that what happened to you in that situation is

... the other "Greek" bidder should definitely have conceded the auction, IMHO. I know that lots of the pin collectors who buy badges off eBay are Greek, and most of them are very gracious when they have the opportunity to let a chapter's memorabilia or badges return to the chapter. You just ran into a bad seed!!