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Actually, $54 a month plus initiation isn't all that bad of a price...most good city gyms are more, but that's another point.
You really should have just asked; I understand that maybe you expected them to just do it automatically, but not all gyms operate that way. I make a habit of just asking for a tour when I come in, or looking around the place myself before seeing the membership consultant or whoever.
Either way, sometime it's better to just ask right up front to see the facility.
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