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You know I hate it when you go out for dinner only to receive poor service...however this is beyond rude and poor service.
A little story though-
My friends and I went to Old Chicago where my then boyfriend worked (it had just opened). This girl was our waitress and it took her 15 minutes to approach our table after we were seated. Then it took another 15 minutes for our drinks. Then it took an additional 10 minutes for her to come back to get our order...we were ready about 20 minutes earlier. Someone ELSE had to bring out our pizza...and then it took another 15 minutes after it arrived for out waitress to ask us how it was or if she could get us more drinks. Finally we were finished and it took a HALF HOUR to get our check.
So what did we do? We asked for the manager, who sat down with us and listened to our complaint. Being that the two friends I was with were in food service also, they knew how to properly attend to guests. He asked us what we wanted...a comped meal or something? We said, no, we just wanted you to know how poor of service we got.
We paid for our meal and drinks, tipped 20% and from that time on, everytime we came to that restraunt the manager served us himself and made sure we were well taken care of.
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