[Sister Havana]

When I was in London last summer I didn't get that impression at all. I will tell you where the people were extremely rude, though...Montreal. This is not a generalization of Canadians...I've been to Windsor, Toronto and Ottawa and in every case there people were very, very nice. (I had one of the best customer service experiences of my life in a drugstore in Windsor!) But I've been to Montreal twice (well three times, but I was a baby the first time so I don't remember much about it) and in both cases, many of the people I encountered were very rude.

Rudest US city: Ft. Wayne, IN. I was there for a family reunion a few years back and we got attitude EVERYWHERE...the hotel, the restaurants we went to, the stores. We weren't being bad customers or anything. Everyone we encountered had a chip on his or her shoulder.