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Originally by dzrose93: The players are: Phillips DVD/VCR combo; model# DVD 750VR & Pioneer DV-341
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Well, my reseach on the Internet hasn't turned up any particularly good news for you.
The Pioneer DV-341 is allegedly compatible - that is according to every list with - DVD-R, DVD-RW, DVD+RW DVD+R. It seems to be regarded as definitely one of the better models out there. The Memorex/HP official tests for example.
DVD-R it appears is the
more widely compatible format (the older Phillips model doesn't have widely reported compatibility problems either).
Apparently, the same burner image will play differently on different players to the extent mosaic glitching will not happen at the same points in different players. It isn't surprising the master disc didn't work as copies of that are just copies of a disc which didn't work for you.
It's hard to suggest a solution, the problem is caused by him... whether down to the encoding of the data by the software he used, the speed/quality is it burned at etc. The manufacturers of his burning software (e.g Nero or something much more sophisticated?) might well be able to offer some clear specific assistance in response to his asking them a question of X is happening on N player with a branded CD of Y format burnt with on a ABC PC with configuration PQ using your software version x.xx and software settings abcdefg.
Beyond suggesting that, which isn't much I know I'm not sure what else to suggest. A quick read of sites showed that DVD compatibility is a major problem but that your parents' Pioneer player (was more on that as it's a newer model) is one of the more compatible models.
eta: re playing on your computer, DVD-ROM drives (on PCs) often have firmware updates which might (or might not) make a difference).