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after changing plans about 2 years ago, i got a bill for $900. i almost had a heart attack!!! i switched to a plan that included more minutes, but had no effect on the fact that i already had free long distance. well, apparently, they made a boo boo and charged me a long distance fee for the length of each call. after calling like a raving lunatic, they were able to fix it, but the guy i spoke to had to get his supervisor to sign off on it because it was over a certain amount.
i got a new phone in august and i keep losing calls all the time. apparently, my phone uses new technology and they don't have as many towers yet. unfortunately, no one told me this when i bought the phone. and you can't buy a phone with the old technology because they are obsolete. my question is, why are they obsolete if the new phones don't have the same range and reliabilty of service?
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