[Kevin]

Do people automatically know the protocol for GC when they make their first posts? NO!

How do most people respond when they perceive themselves to be under attack? They counterattack!

So how best to respond to new folks when they make such posts?

1. Do *not* call them out in public.
2. Do *not* use names like "newbie" or anything to show that they are of lesser status than yourself.
3. Do be polite.
4. Do try to be informative.
5. Do use PM's whenever you are trying to help them in such areas.

In this thread, there is plenty of rudeness on both sides.