I'm the Building Services secretary, which means that I'm responsible for reserving conference rooms, taking work requests, replacing keys, etc.

So, a guy came down to my office about a month ago. He was complaining that we didn't have something done on time, and that he wanted it done on time next time. He said he wanted it done by 7am. I went back and our records showed that he had requested 7am and it was done on time. He says that we should have known that he wanted it earlier (because we're psychic, see) and that it should be done earlier next time. I ask him what time I should put on the request.

He says 7am again.

I said, if you have me put down 7, it's going to be done at 7am, and not necessarily any earlier. I said, do you want to put down an earlier time, maybe? He says no, 7am. But I want it done before that.

WTF? And you know, this is *my* fault, because I have "authority issues"