This is more a story of a VERY disgusting customer...
My sister (sorority) works for the same company, but a different store. I happened to come in one day and she proceeds to tell me what happened about an hour ago.
This lady comes in and is shopping for about 15 mins. when she stops in front of the jewelry racks and squats down. She is wearing a dress, which she slightly holds off of the floor. Her manager sees the lady acting wierd and a puddle on the floor underneith her and sends my sister over to see if she is okay. The lady replies that she has menopause (sp?) and cannot control her bladder. (By the way, there is a bathroom directly across the hall from the store.) So you would think she would leave....
She spends another 45 mins. shopping in the store and talking with the employees like nothing ever happened. And then to top it off, they called mall janitorial services, and they would come with disinfectants and the store just had regular floor cleaner.
Unfortunatly, that is only the most recent event, not the grossest.