HC I just had to get STANK on the phone with my car loan company.
HC I made my payment a month ago and they never posted it to the account.
HC they have called me ON MY CELL PHONE - EVERY DAY for the past month - sometimes more than once per day.
HC each time, I've tried to be polite and asked them to refer to the account notes and see the payment that was made.
HC each time, the person has said oh i'm sorry and will immediately refer this to be corrected.
HC this morning I got a call from the REPOSESSION deparment.
HC OH Heeellllllll NO.
HC I said you people need to get your stuff together and stop calling me.
HC the guy was like...ma'am you're the one who needs to get your stuff together because your payment is 30 days late.
HC my response...excuse me, but take a moment to look at the account notes.
HC dead silence for 15 seconds.
HC he comes back with..."OH"
HC I wanted to reach through the phone and whup someone.
HC this is SOOOO unacceptable.
HC I demanded written proof that my payment is posted back to the original date of payment AND proof that my account is not in any type of delinquent status.
HC
