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I didn't buy a computer from them.
They are good friends of my father's, many of whom have worked for Microsoft. My point is that even people who really knew what they were doing missed a bunch of crap because of the way it hides itself. And, the damage was still there after it was taken off. Yes, I could have reformatted a bunch of things and reinstalled the computer, but that would have been almost as $$$ as getting a new one (according to them.)
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