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Problem with their mail server I'd guess. Shouldn't think it's you. I'd check to see if anyone else if having the same problems. Chances are they are and it's being worked on. As for the loss of the saved stuff, it's most likely they'll be able to restore from backups if your access to them isn't restored when they reboot the mail server or whatever it is they need to do. Won't be anything you've done. You can go to or phone the helpdesk if you need reassurance but I'm sure they'll try to have everyone's account fixed in double quick time.
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