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sigmanuzk,
One thing I've learned about Cingular is that they CAN accommodate you IF you speak to the right person. I never attempt to deal with their terrible customer service reps. They're basically robots who can do nothing but spew company policy at you. They're not empowered to do ANYTHING.
Go to your local Cingular store (dealership? outlet? whatever it's called) and talk to a manager there. Chances are, he/she can and will help you. I've done that in the past and, although it's inconvenient, I've gotten the results I wanted.
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I ♥ Delta Zeta ~ Proud Mom of an Omega Phi Alpha and a Phi Mu
"I just don't want people to go around thinking I'm the kind of person who doesn't believe in God or voted for Kerry." - Honeychile
Hail to Pitt!
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