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Tom hit it on the head. Meet the one advisor out for coffee and a one-on-one chat. You don't want to intimidate her by having all of exec there. Put it on the table and ask "why? what did the chapter do?". If your regional officer has been in office for any length of time, she might know as well. Before you can fix the problem, you need to know what it is. If you DO know what the problem is, apologize (hey, even if the chapter was not solely at fault, someone has to be the 'big' person and start mending the fences) and ask how the chapter can fix it. If you don't talk about it, it will NEVER go away... so bite the bullet and see if you can move past whatever drama took place 5 years ago.
Your other option of course, is to get names of local alums (contact your regional alumnae officer or headquarters) and help recruit new advisors. If the same women had been advising for years, they might have gotten too involved in some of the drama and are carrying wounds that would best be fixed by being kitchen help during recruitment, not by advising the chapter.
A yahoogroups list might seem great to us GC-ers who love to do things online but is not as readily translated to alums who'd rather pick up the phone. When you get a core group of advisors, ask them how they would like to be contacted!
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