I wouldn't panic at that comment.
AI has been very uncommon until recently, when it hit a growth spurt. Many people do not even know it exists and those who do are often fuzzy on the details.
It's OK--everyone is on a learning curve with this, and no one is going to hold you responsible for what the org is supposed to know or do.
If anything, your AI pursuit is making them clarify what they're looking for and how they go about things. I think that's pretty good too.
Adrienne