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I hate to be a cynic, but the advisors/province directors may not be able to do anything either unless they've actually witnessed the behavior. Not only that, any reprimand from them will make this girl feel MORE negative towards your chapter.
I look at this as a "kill 'em with kindness" situation. Get your friends who know this girl to introduce the two of you. Don't let her know you've heard about her talking behind your back - just be as nice, sweet and enthusiastic about your sorority as humanly possible. Hopefully, you will change her attitude of your chapter. At worst, you'll make her feel like a butt for being such a jerk.
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It is all 33girl's fault. ~DrPhil
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