Originally posted by RedefinedDiva
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If you don't like your job, get up and do better!
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RedefinedDiva, I totally agree with you. If she was not getting out of her job what she wanted, then yes she should have never worked there. On the other hand, I have to stand up for all the previous past food employees. My first job was slinging chicken for Colonel Sanders. I worked that job from my sophomore year in high school until three years after I graduated. After I graduated, I moved on and started working for the County Courthouse as a Deputy Minute Clerk. I did not quit KFC because I liked the people I worked with and I actually liked working there. So it became a part-time job for me. Granted Ms. Chiquita Banana obviously did not feel the same way about her job. But let's be real, most people don't respect restaurant workers at all. Most places train their employees with the mind set that "The Customer Is Always Right".....NOT
However, if your job requires you to serve the public, you must have the personality to deal with the public. Now, I was a happy go lucky person and really did not encounter to many upset customers that did not appreciate my service
. I was not perfect and if I messed up, I would have never gotten offended because someone called me on my mistake. The first thing is to acknowledge your mistake and then correct it. But sometimes the consumer takes things to another level and will not let things go. I remember one time I was working the counter and one of my team members made an honest mistake and once she realized it, she aplogized to the patron and this woman just would not let up on her. She told her things like, "I wonder how you would ever keep a real job if you can't take a simple order and get it right."
She had the poor girl crying and I just looked at her and shook my head. Ms. Lady then decided to direct her anger towards me and I did not feed into her mess. I continued to smile and wish her a good day. Once she saw that I was not offended by her comments, she decided to leave. About two weeks later, while I was in court a case was called People of the State of IL vs. So-in-So. Guess who stood before me in court
as I took minutes on her retail theft case? Yes, miss I am so better than you cause you are serving me. Ironically, I was still serving her, but in a totally different profession and when she saw me she hung her head and would not make eye contact. With saying all of this, please don't think I was supportive of Chiquita's actions in any shape, fashion or form.
Obviously she had no home training...her mom was only 18 when she had her.
I am like CT4 on this one IWAMFW swing on me because she was having a bad day. I, for the most part, try to over look people's attitude...whether it is my supervisor's, co-worker's or someone in the street. These customers appeared to have done all the right things by getting the manager involved. From what I have read, the blame is all on Chiquita. But I just wanted to share a different side of things as being a worker and dealing with not so happy camper customers.