Wow, it sounds like Fraternal Composites isn't very highly regarded! If they give such awful service, bad attitudes, poor products and unfair contracts....why are organizations choosing to go with them?
My idea would be to have everyone write to their national headquarters and tell them about the extremely bad service. Then call on the HQ to put a notice in the national magazine warning chapters not to give this company their business. If enough chapters boycotted Fraternal Composites, they might finally get a clue.
.....Kelly