HC it's taking a lot of strenght for me not to go off on folks at my job?
HC I thought that since today was Easter, my customer would act like they had a little bit of sense?
HC I was wrong?
HC today they were in rare form?
HC hollering and cursing when they learn they have to pay for software support?
HC they are worst then spoiled children?
HC one dude told me he didn't like my attitude after I gave him him options on how he could get his printer fixed?
HC I didn't like his attitude either.
HC I was a heartbeat away from telling him so?
HC this is the rent check so I bit my tougue and sent him o his way
HC if it's not the customers acting like they have lost their minds, it's the mentors?
HC since this one guy got promoted to mentor, he's being acting like Maggie from Sorority Life?
HC tonight he showed out?
HC tonight he got mad that a girl who wasn't on his "team" was sitting in his section?
HC he told the other mentors he didn't apperciate this girl sitting where she was?
HC he flat out told the other menor that it was his section and if an agent wasn't on his team, he didn't want him sitting in his section?
HC he broke it down which section was his and which was the other mentor's?
HC when he broke it down, I was like this
?
HC i'm still
HC this week should very interesting.
HC you gotta love call centers?
