Well....
That is an interesting situation...I think that if the total time to get my hair done went from 1-2 hours to 5+...

...well, you get the point. I think that if service is that bad, it definitely warrants looking into a new hairdresser. That type of behavior certainly doesn't encourage people to want to continue to patronize you. I think sometimes hairdressers power trip and think that their clients think that they have no other choice and will continue to come to them anyway.

I say, ask around....find someone (like a family member or friend)who always has their hair done nicely and ask them where they get their hair done. Or be like me, and only patronize your cousin who is a cosmetologist also!!