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I have Verizon and I haven't had a problem yet. I have never had occasion to call the customer service department for anything. Now, when I had Cingular, I called customer service so much that I knew who to ask for and she knew my situation. Me and Maria talked at least every other week. She was a nice lady but that was a little too much contact for me.
Cingular left a really bitter taste in my mouth. The phone didn't work at 9 p.m., it dropped calls left and right, half the time I was talking the other party couldn't hear me, and I even had to put the phone in the shop. Who really has to put their cell phone in the shop? And, them fools didn't even give me a loaner.
I like Verizon. It fits my lifestyle and works very well for me.
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