Am I racist?
The other day I went into a Korean-American owned beauty supply store to pick up an item. The lady who assisted me could have used a lesson in customer service skills, but nevertheless I got the item and left only to discover that it was not what I actually needed. I returned the next day hoping to get a refund and I was distraught to discover that they were not in the business of refunding money to their customers. Now more than ever, I am seeing a multitude of these similar beauty supply stores owned by Korean- Americans. I have vowed not to support them because they are not customer service oriented, nor do they support the black communities to which they target most. My question is this: 1)At a time when most minorities can not get the necessary capital/resources to launch business ventures, how are these Korean Americans doing so? 2)Has anyone else noticed this phenomenon?
|