That's so cool - I LOVED the Affordable Floors!!!
Gushing aside though, I wish I could say I'm surprised about US Air but I'm not. Since they pretty much have a lock on Pittsburgh International Airport, they've never felt the need to treat the customers coming and going from there with anything close to respect (or, in this case, common sense!)
He really, really should write and complain about this. To the CEO. That is just inexcusable; war or no.
And the airlines wonder why they're teetering on the edge of bankruptcy?
