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UPDATE
Thank you all for such terrific ideas! I think this was a great forum to discuss new member retention, a concern that affects all GLO's at some time or another. Ultimately, the new member chose to cancel her membership, although all of her concerns were addressed and options that she wanted were given to her. It comes down to a matter of choice. I'm proud of her for making the choice, as I think it is the right one for her and I want her to be happy. I give kudos to her New Member Coordinator and Diamond Sister for remaining positive and encouraging to her and to each other through this. Thanks again for your wonderful input-- you've presented ideas that can be used for incoming classes to help guide new members through what can be a very stressful and time-consuming part of their college experience!
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