|
Its not always as clear cut kddani.
If someone spams all the forums with advertisements, its an easy decision to delete their posts. They are more than welcome to post in an appropriate place.
When it comes to taking action against members its harder. When should we take action? There are no clear cut guidelines on what to do.
Different patterns usually happen with postings. The most common we see as moderators is that someone comes on GC and has a different type of voice you might say.
They write colorfully. They will make general statements in a colorful fashion and people will take offense even though those posts may not be directed at them personally. Those people will then personally attack the colorful poster. Who will attack them back and eventually we have a locked thread.
What moderators see a lot of, or at least one Chit Chat moderator has pointed this out to me, is that the people that originally started personal attacks will then start complaining about the person attacking them. And urge that they be banned or whatever.
And sometimes that might end up in a ban even if the person was provoked because we don't have time to look through every post and say "hey the person didn't getting personal, until the others did."
All we will see is that 13 people may have attacked him once or twice, but that she is attacking 13 seperate people. Looks really bad in a thread review.
Moderators aren't being mean when they say to ignore people. They are just trying to give you the simplest solution to a problem. You can't get nasty Pm's from an ignored member, nor will you read the vast majority of her posts. It just seems rational.
Also, to be impartial we need to take into account that not everyone gets offended by what some people will. So a whole handful of members may be upset about someone, while a lot more just don't really care.
Another pattern we see as moderators is that often the same people seem upset time and again
|