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Verizon sucks!
I was with them for almost two years and NEVER had a problem until I added long distance onto my calling plan (which was last year when Will and I started talking more seriously).
First things first...I seemed to be getting charged when Will would call me. My bill would list it as an INCOMING number yet post a charge next to it. ODD! Then I noticed when I'd check my voicemail it'd say something like TOLL CHARGE on my bill and then list a .30 charge. WTF?!?!
So I stopped paying my bill. I started disputing it last December but after I moved to Austin, they kept mailing my parents and not ME...so because they assumed I didn't want to pay up or resolve the situation they turned it over to collections.
Well that wasn't the case at all...I even wrote them a disputing letter and mailed a copy to myself.
Then when I talked to a representative finally about my bills he claimed that I was NOT charged at all for incoming long distance calls or for checking my voicemail. HOW COME IT'S LISTED THERE THEN!!!!!!
Overall I wasn't very happy. I realized that I did go over my minutes and would be happy to pay that...but I'm not certain I can trust a company that tells me I wasn't charged for something when it lists it as a charge. If I really wasn't charged then why do they have it there at all?
I have CRICKET now and I love it! I get UNLIMITED calls ALL DAY AND NIGHT! Basically, it's my home phone! I do have to pay to have caller ID, call waiting, and something else (I forget) but you get a discount if you get all three. And my phone bill is never over $50...and I can talk ALL I WANT!
Ya can't beat that!
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