I was the group leader for the English Court at the Texas Renaissance Festival (they did away with courts this year; Henry VIII and I will still be there!). After casting every year, we would meet for a celebratory dinner in an English/British themed restaurant or pub. We decided to go to the Hobbit Cafe in Houston. I made the group reservation 2 weeks in advance. The day before they called to confirm; I did so, no problem. They called again the day of; I confirmed. When I arrived ( a little early because that is just how I roll), they informed me that they could not do individual checks. No problem; as members came in, I told them, in case they needed to get cash from an ATM. We waited, and then a manager came over and asked to speak to me. He proceeded to lecture me on how to behave, and that they were short-staffed, and basically light into me. I hasten to add we were not loud, we were not rude, we were quietly waiting for our table. When I started to say I understood, he shouted "NO! You do not.", totally discounting the idea that I might have any experience in the industry. Meanwhile rowdy Astros fans were coming in and being seated. If you knew me, you'd know how absolutely ridiculous the idea that I don't know how to behave in a restaurant is (and it's not like a hamburger place is fine dining). SO - we conferenced, and decided that we wouldn't be giving them our custom. We went to Grace's, which although they have a stated policy of no individual checks, were more than happy to do it for us, and the food was FABULOUS. If you are in Houston, go to Grace's!
https://gracesonkirby.com/