There are two that stick out in my mind.
The first one was more recent...and it involves a Waffle House. I will be the first to admit that Waffle House and Taco Bell are sort of my guilty pleasures. I was off from work during the week and decided to go do some shopping about an hour from where I live, and I knew there was a waffle house in the city I was going to shop. So I stop there for a late breakfast before I shop. I had finished eating the staff was nice and listening to their conversations was sort of making me chuckle inside. Well I'll be damned if just as I push away from the counter I see a ROACH!!!! I didn't say anything to staff, but I certainly posted it on one of those review sites. If I had known how to contact that local health dept I would have done that too.
Second was further back but sticks out in my mind for its bad service overall and rude staff. There's a cheese place that is fairly popular they sell all sorts of cheeses and they have a small restaurant as well where you can get grilled cheese and a few other things. A friend of mine wanted to meet for lunch and her 9 year old was coming too, and asked if we could sit outside and I could bring my dog. No problem. At this point the dog was around the same age as the child, so I figured the dog would be pretty easy to handle. Well as we were chatting not really keeping to much track of time for our food to come, the dog is getting restless (the weather was mild but not hot at all). And my dog starts pacing and whining as time ticks away. One of the wait staff offers up some bread to keep my dog occupied (ok that's where the niceness ends).
Probably 10-15 minutes later mind you at this point its been about 30 minutes since we ordered food. The manager comes by and tells me that she's getting complaints from other customers that my dog is being disruptive, and the manager was a bit snippy about it too. I was a bit shocked so my friend jumps in and proceeds to tell the manager in a firm way that we've been waiting for at least 30+ minutes for our food, and perhaps if the food came out sooner we could eat and all of be on our way. I told my friend I was sorry, she said the dog wasn't bugging her at all. The managers attitude was what got her upset. I offered to just get food to go and my friend insisted we sit there and enjoy our meal at a normal pace. Mind you my dog was whining, she wasn't going up to people or jumping on tables, she was pacing near me and whining. And yes the restaurant also got a bad review when I got home while the food was good but not blow your socks off good, the service noooo! I never went there again even when one of my sorority sisters planned a dinner out at that place. I was like nope, not going.
Bad food is one thing, bad service, I won't tolerate. Especially as I grew up working in the restaurant world.
Last edited by andthen; 06-01-2023 at 10:46 AM.
Reason: typo
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