Ultimately
Ultimately you have to realize that this is a chapter decision and you have to do what is best for the chapter...even if it's releasing a girl for such a small thing as being moody (what girl isn't?).
However, as she is your friend and you have a strong loyalty to her, I advise you to campaign for her. Can you promote what she has done and would contribute? You knew her for 16 years so you should be able to show why she'd be an asset. Also talk to certain sisters that you're closer to and tell them why they shouldn't release her.
And finally, don't call her mom. That's not your problem. Your problem is her. Be honest in the end and talk to her and tell her that she was released. Encourage her to rush other houses and yours next year and remind her how close you two are and how you tried hard or something.
Take care
-Rudey
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