Soror,
You are absolutely correct about our issues with Reclamation (and I did mention that this was our number one challenge) I think we focus on reclamation alot.
Instead, we need to focus on RETENTION.
If we as an organization could RETAIN every or at least 50% of each soror who pledges at the undergraduate level...you would see a tremendous change in the numbers.
We can reclaim all day but if there is nothing in place to keep them there.........well