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Like 33girl said, let your daughter solve this. She is an adult, and this is her learning period- if this was a job, would you be going to her boss? I *certainly* hope not. Each organisation has their own procedure for appeal, she should be able to ask the chapter advisor on what that process is.
Also, no one strives to be "petty and childish"- it might be that they are interpreting the process differently, or that they aren't communicating well. No one is completely without fault, especially at 18-22. I would also edit your post because of that statement- if I was in her chapter and read your holier-than-thou post, I would probably be less inclined to do anything in her favour.
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AGD
Squirrels just want to have fun!
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